Office Locations

Franchise operations


Warid Telecom (U) commercially launched operations on February 7th 2008 and is the first telecommunications company in the history of Uganda to simultaneously launch in a number of towns and districts countrywide as of day one.

Warid employs a number of methods to get its products out into the marketplace and ensure its high demands and standards are kept consistent at all times. Primarily this is through the engagement of Franchisees, Sub-Franchisees, Customer Care Centres and Business Centres nationwide.

Our Franchisees are our partners and effectively extensions of the Warid business as a whole as we work together to bring about the best quality network in Uganda, not just in terms of technology but also customer care and satisfaction and offer the full range of high quality products and services including:

  • Sale of prepaid connections
  • Sale of prepaid scratch cards
  • Providing solutions to customer complaints /concerns
  • Delivering products to Sub-Franchises, branded shops and retail shops

 


And when we launch our postpaid network will also include:

  • Sale of postpaid connections
  • Billing services

 


The Franchise operations will be guided by the overall Warid philosophy of ensuring high quality customer services all day everyday.



 Town/City Location Phone Number
1 Kampala Plot 366, Block 232,
Kireka, Jinja Highway		 +256 702 880 011
2 Kampala Plot 773, Block 18 Nateete +256 702 222 242
3 Kampala Opposite Shell Fuel Station, Kabalagala +256 704 018 293
4 Kampala Plot 208, Block 14, 
Kibuye-Entebbe Road
Opposite Caltex		 +256 702 333 300
5 Kampala Plot 240, Block 38, Wandegeya +256 703 006 773
6 Entebbe Plot 24, Kampala Road, Entebbe +256 704 018 144
7 Mukono Plot 51, Jinja Road, Mukono +256 702 405 663
8 Mpigi Plot 13, Main Street, Mpigi +256 703 060 115
9 Mbale Plot 19/21, Bishop Wasike Road +256 702 312 672
10 Mbale Plot 2, Republic Street, Mbale +256 702 285 404
11 Jinja Plot 12, Nazim Road, Jinja +256 702 581 748
12 Jinja Plot 49C & D, Main Street, Jinja +256 704 018 160
13 Busia Plot 93, Custom RoAd +256 702 873 430
14 Iganga Plot 55 A&B, Main Street, Iganga +256 703 013 211
15 Tororo Plot 10, Mbale Road +256 702 008 334
16 Masaka Plot 4, Victoria Road +256 702 213 958
17 Mbarara Plot 74A, High Street, Mbarara +256 702 967 334
18 Mbarara Plot 2/3, Willis Street +256 702 627 313
19 Bushenyi Plot 68A, Main Street, Kasese +256 703 062 035
20 Bushenyi Main Street Mbarara Stage, Bushenyi +256 702 555 520
21 Kabale Plot 123 Kisoro Road, Kabale +256 703 212 170
22 Kisoro Plot 62 Kabale Road, Kisoro +256 702 444 420
23 Ntungamo Plot 27 Block C, Ntungamo +256 702 117 766
24 Rakai (Kyotera) Plot 1H, Bukoba Road, Kyotera +256 704 018 180
25 Soroti Plot 51, B-Gweri Road, Soroti +256 702 997 792
26 Hoima Plot 26, Main Street, Hoima +256 702 444 430
27 Masindi Plot 51/53, Port Road, Masindi +256 702 222 230
28 Luwero Plot 33, Kasana, Luwero +256 702 368 844
29 Fort Portal Plot 27, Babiiha Road, Fort Portal +256 702 911 109
30 Mubende Plot 4 and 11, High Way, Mubende +256 702 302 749