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6. Variations - conditions of use, tariffs applicable & services

Warid reserves the right to vary these terms and conditions and/or tariffs applicable at any time. The company shall notify its prepaid subscribers of any changes, variations or amendments to these conditions of use and/or tariffs by way of advertisement(s) placed in any local daily newspaper, SMS and/or by using any other means deemed appropriate by the company. Such notification shall be deemed to be effective upon issuance by the company in the agreed format regardless that the subscriber may not have actual notice of the same. Warid shall in the event of any changes in the law or regulatory requirements, make variations or amendments to the conditions of use of the services.

Warid may change, refuse or withdraw the services (or part thereof) at any time, with or without notice to the subscriber. The company may where possible give reasonable notice of such change(s) in services to the subscriber(s). The subscriber shall in the event of such change(s) be able to use any credit that the subscriber may have accumulated, prior to the withdrawal of such or all service(s)

7. Suspension and Disconnection of the Services

Warid may bar, suspend, restrict, terminate or withdraw the provision of the Services (in whole or in part) without informing the subscriber and without incurring any liability whatsoever on our part in any of the following circumstances:- In case the company has reason to believe that:

  1. the subscriber’s mobile equipment is being used for an unauthorized, unlawful, or fraudulent purpose or manner, or;
  2. the subscriber’s mobile equipment has been previously used for an unauthorized, unlawful or fraudulent purpose or manner, or;
    1. The subscriber opts not to use the services for a period exceeding six (6) months
    2. For reasons beyond the company’s control
    3. When the subscriber fails to comply with the conditions of use of the services or any part thereof
    4. In the event that the subscriber does anything or permits anything to be done with his/her/its Mobile Equipment which in the sole opinion of the company is deemed to be capable of damaging or affecting or interfering with the operation or security of the Network or the services;
    5. In the event that the company is of the opinion that the subscriber is making calls or sending data considered to be classified and this is considered by Warid to be illegal, a nuisance, abusive, a hoax, menacing or indecent (Messages relayed or calls made to the company’s customer care service personnel included)
    6. Upon the company’s notification that the subscriber’s mobile equipment has been stolen or is lost
    7. If Warid becomes aware or has reason to believe that the subscriber has re-charged or has attempted to re-charge his/her/its account using any fraudulent or illegal means.
In the event of disconnection or suspension of the services as a result of acts envisaged in clause (h) above, the company may in addition to any other remedies, herein contained also:-
  1. Bar the subscriber’s Mobile Equipment from accessing the services, and/or;
  2. Bar the Mobile Station Identity Number (MSISDN) so that it is no longer available to the subscriber for use during re-charge with any electronic facility.
The company may however, where possible take initiative to notify the subscriber that such action is likely to be taken. Such notification may when undertaken by the company be done when the customer care service personnel confirm the minimum account requirements that the subscriber has to observe so as to be able to maintain his/hers/its account with Warid. Forfeiture of credit balance in the event of continued suspension or disconnection of services

In the event that the subscriber’s Mobile equipment continues to be disconnected or suspended by Warid for a period exceeding six (6) months solely due to the subscriber’s failure to use his/hers/its use the services, the subscriber shall be deemed by Warid to have forfeited any credit balance on his/her/its account.

The company may in the event of disconnection or suspension of the Mobile Equipment for any of the afore stated reasons charge a fee for reconnection of the subscriber’s disconnected Mobile Equipment.

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